We’re on a mission to make you happy, and we won’t rest until we’ve succeeded. We will do everything we can to make your shopping experience with us easy and enjoyable. How are we going to do this, you ask? Read on…
Before the Sale
Our Lowest Price Guarantee gives you assurance that you’re getting the best deal anywhere online. We are the original creators of all Sword Clips products, and other authorized dealers adhere to our rules. Here’s our promise to you: if you find the same product available for a better price on another web site, we’ll beat it (if you haven’t ordered yet) or we’ll refund you the difference (if you bought it from us within the last 30 days). This retailer must, however, be an authorized dealer of Sword Clips, and not a common reseller (ebay, craigslist, etc). If you have any questions about any of our products please feel free to contact us.
At the Sale
We sell only the finest quality products from reputable manufacturers who generally back their products with warranties. We sell only new products – no refurbs, no open-box items, no used items – everything is BRAND NEW. The personal information and credit card information you provide us with is safe and secure, and we promise to protect your privacy.
After the Sale
We’ll ship your order within 3 business days (usually faster), unless the item you are purchasing is a pre-order item, in which case we will keep you updated as the shipping date draws closer and keep you updated on the status every step of the way. You can contact us during business hours with any questions you have. Our Return Policy provides assurance that we’ll take care of you in the off chance that you have any problems with your purchase.